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How your team’s behavior kills your brand and revenue

Relationships and team member's behavior is built on the following, so how would your team members answer these questions: Value (do you make the people you work with feel valued?)  Example: A physician who never makes eye contact and is so busy they do not show they value their patient. The truth is they may be the best physician, but when patients do not feel valued they can leave and tell others who will ...

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Do you want to know why your customer/client went to your competitor?

Do you want to know: The real reason an employee put your company at risk... The real reason employees leave your team... Unconscious Bias Since 2006, Miracle Resources has delivered keynotes, training, and workshops on this hot topic. Our training educates your team on what is unconscious bias and how you can stop bias from putting your brand, team, and revenue at risk. Learning Objectives:  Understanding ...

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3 things leaders do that kill the company’s Brand, Team & Revenue

Unrealistic, Hubris and Ego Manic. These are the words you may hear in describing bad leaders but lets find out the truth. 1. The leader who has unrealistic goals and high turnover. The truth is they believe they have not found the right person for the job. Because this leader buys into their vision, not a team vision, the leader always has to move on to new people. Team vision via Team charters out perform ...

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6 ways to build relationships and revenue

6 ways to build relationships and revenue   The secret 6 were mastered by my mom and will live in me forever.   My mom was the best listener because she really cared about you! She gave you her full attention and just soaked up every word and remembered details until the last days of her life. My mom cherished our friends and my siblings, nieces and nephews can tell you if you told my mom a story about ...

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