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Who is your most admired leader?

Leaders who build something from nothing mirror Marshall after the tragedy that took 75 Marshall Fans, Coaches and Players.  The key to rebuilding their program is shown in my most admired leader Lynn Mizanin, Regional Director Valley College.  I have seen her use these strategies as she builds the Valley College Cleveland Campus. I gave her the movie Marshall (which she had never seen) so she can see in ac ...

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3 Ways to Stop Verbal Abusers and Bullies Who Kill your Brand, Team Revenue

If you believe you do not have verbal abusers or bullies in your workplace, TAKE THIS TEST  As you read each scenario consider how your workplace could be at risk of a lawsuit if you do not provide training.   Scenario A: Verbal Abuse Kills Teamwork   Team members pose for a picture and team member L says, “Wow, we are standing in size order”  Seems innocent unless you are the biggest person in the picture ...

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Is your workplace like High School?

High School is fun, right?   Well, Sometimes…  so look at the list below of Bolded problems and tell me if you agree that the workplace can often be similar to high school: In the Parentheses ( ) you will see the needed training, so tell me should this training be offered in the workplace and the school system?   If you watched “13 Reasons Why” you would see the counselor needed a simple system to ensure he ...

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How your team’s behavior kills your brand and revenue

Relationships and team member's behavior is built on the following, so how would your team members answer these questions: Value (do you make the people you work with feel valued?)  Example: A physician who never makes eye contact and is so busy they do not show they value their patient. The truth is they may be the best physician, but when patients do not feel valued they can leave and tell others who will ...

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Do you want to know why your customer/client went to your competitor?

Do you want to know: The real reason an employee put your company at risk... The real reason employees leave your team... Unconscious Bias Since 2006, Miracle Resources has delivered keynotes, training, and workshops on this hot topic. Our training educates your team on what is unconscious bias and how you can stop bias from putting your brand, team, and revenue at risk. Learning Objectives:  Understanding ...

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Get What You Want!!!

Do you want a promotion, a new client or to know what career is best for you? You want to live to your desired level of success, but you feel like you have to constantly brag & push to make it happen, so let me ask you, Do you hate shameless self- promotion? We do too! In a world where it seems you have to scream the loudest to be heard, we say… stop the insanity!!! You have to know yourself and you ...

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3 Things Leaders Do That Kill the Company’s Brand, Team and Revenue!

Unrealistic, Hubris and Ego Manic. These are the words you may hear in describing bad leaders but lets find out the truth. The leader who has unrealistic goals and high turnover. The truth is they believe they have not found the right person for the job. Because this leader buys into their vision, not a team vision, the leader always has to move on to new people.  Team vision via Team charters out performs ...

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Online & Power Networking As A Marketing Strategy

The definition of networking as written by Ivan Misner is, “The process of developing and activating your relationships to increase your business, enhance your knowledge, expand your sphere of influence or serve the community.” Online building relationships includes: Posting engaging content by sharing information about your company, your industry or any “proof of your worth” and update your page regularly. ...

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6 Secrets to Building Revenue & Relationships

The secret 6 were mastered by my mom and will live in me forever.  My mom was the best listener because she really cared about you! She gave you her full attention and just soaked up every word and remembered details until the last days of her life. My mom cherished our friends and my siblings, nieces and nephews can tell you if you told my mom a story about your friends she would follow up on it and still ...

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The Power of Brand Ambassadors & Gifts to Increase Awareness and Revenue

The power of Flo of Progressive, the Geico Gecko and actors who take on a spokesperson role bring power to a brand.  The advantage of customers falling in love with or being entertained by the character (AFLAC Duck, the Pillsbury Dough Boy or Hello Kitty) is brand equity. The key to a strong mascot, spokesperson or brand ambassador is that fans of your brand must be able to engage, be entertained and be ope ...

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