by Katherine | Jan 29, 2019 | Blog
If you believe you do not have verbal abusers or bullies in your workplace, TAKE THIS TEST As you read each scenario consider how your workplace could be at risk of a lawsuit if you do not provide training. Scenario A: Verbal Abuse Kills Teamwork Team members...
by Katherine | Feb 3, 2018 | Brands
Who are the Push and Pull that guide you and coach you? We all need someone who is the push to get you moving and to look at your faults and establish accountability. We all need someone who is the pull; they pull you in and slow things down so you can...
by Katherine | Jan 10, 2018 | Speaker
Leaders do you know what kills brands, teams and revenue? The real reason brands find themselves in crisis: best/loyal team members just left! This is the letter a leader will never get but if they did they would know exactly why their best team member left....
by Katherine | May 19, 2017 | Blog
The power of Flo of Progressive, the Geico Gecko and actors who take on a spokesperson role bring power to a brand. The advantage of customers falling in love with or being entertained by the character (AFLAC Duck, the Pillsbury Dough Boy or Hello Kitty) is brand...
by Katherine | Mar 19, 2017 | Blog
Cost is Key, Right? When it comes to making choices on how to spend your company dollars, the first thing we ask is, “What does it cost?” So, let me ask you, every time you find your team or your company challenged with disagreements, grievances, disruptions, and...