Knowing your industry: Industry Health and Trends Please answer the following questions: Is your industry segment growing or declining? _______________________ _____________________________________________________________ Is the current economy growing or declining?________________________ _____________________________________________________________ What factors affect your business?_______________________ ...

Follow up Plan of Action using Smart Goal: (Specific, Measurable, Achievable, Realistic and Timely) Consider how you will follow up with customers without burdening them with too many messages. How do you plan to find out how customers like to communicate? E-Mail Phone Text Social Media High Touch meeting or seminar Free gift Hand written letters Example: Smart Goal- I will send a hand written thank you not ...