Happy October! For some people, this is a scary month. But for other people, every month is scary, because they are struggling in a toxic workplace.
Let’s look at what is Scary and the possible solutions:
Scary: Many companies don’t know what their culture is.
Solution: A company’s culture must be clear to all co-workers. When you interview with a company, ask, “What is the culture here?” The company responds, “We are like a family,” but is that really true?
The culture can be explained by sharing the activities, plans and resources that are in place to build the company culture. Use fun, interactive training, where our Miracle Resources Brand+ Team=Revenue trainers listen and observe. Everyone talks interactively in a fun session about what they want —and what they don’t want — the workplace to look like. Together, we create a plan of action that everyone participates in. The culture is built as a business strategy.
Scary: We’ve heard stories about people who cry on their way into work or cry on their way home from work. They are miserable. Their work impacts them physically and mentally. It doesn’t have to be that way!
Leaders who ignore these problems often see complaints and lawsuits. Bad Yelp reviews will arise!
Solution: Miracle’s Customer Service training program is fun. It provides interactive engagement that sets a plan of action in place. We create together. Instead of leadership saying, “This is our customer service policy”, frontline workers and employees at every level are involved in creating the policy.
Scary Question: When was the last time your team came together? The entire team?
When leadership, administrative professionals and salespeople each meet separately — that is not team building
Solution: Teams have to build a culture together. CEOs and leadership need resources to build the brand, team and revenue. Do interactive training on a different topic each month. Use exercises that help team members learn while having fun. Employees will feel like they are being heard – because they are!
Scary questions and stories we heard this month with the Miracle Resources solution
Scary: Disrespectful language among staff. Not listening to employees and dismissing their ideas, without taking them seriously.
Solution: Respectful communication training.
Scary: Persons who fight every idea you have.
Solution: A team workshop to create process around new ideas and their feasibility.
Scary: Unresolved issues leading to aggression and violence.
Solution: Boundaries, Success Coaching and Expert Help.
Scary: Co-workers who are not flexible and do not listen.
Solution: Training monthly and assessment.
Scary: Not asking team members and clients why they left the company/brand.
Solution: Use exit interviews and rebuild the client relationship.
Scary: No equality = suffering workers.
Solution: Not everyone wants fairness. Educate on fairness as a business strategy. Show the benefits for the company, shareholders, employees and customers.
Scary: Time at work means putdowns, sarcasm and questions like “You’re always so dressed up” and “Your earrings are too big”. At a potluck lunch, co-workers ask, “Did you buy it, or did you make it?” They comment on the item you made and how it was made incorrectly. You feel people talking behind your back.
Solution: Understand that these comments do not happen in front of the boss. Do not expect the victim to speak up and give the disrespect back to the violators. Employees should not be required to defend themselves in the workplace. Offer Respectful Communication training as a solution, plus Success Coaching for all employees to get to the core of why team members act out. Training to build an inquisitive culture helps team members learn each other’s unique talents. They do not feel jealous or intimidated, because the culture is built on valuing each team member. Team training allows members to share their assets and create a map of how to use those assets in a revenue stream. Team incentives are built on the success of each member, so members must work together. Members with issues are given Success Coaching. Behaviors improve or the member is put on a personal development plan.
What is your training plan for 2021? Miracle Resources can help!
Need a speaker, trainer or keynote? Miracle Resources has trainers who cover every state, so we can find the perfect person for your event.
Contact [email protected].
For a free needs assessment to determine your team’s training needs, e-mail Katherine Miracle at [email protected]
Katherine Miracle has dedicated her life to helping people and teams build strong brands and increase revenue.
An award-winning speaker and marketer, Katherine Miracle has traveled the country speaking and training more than 100,000 professionals. She is the CEO and founder of Miracle Resources — home to these three brands:
MR a Marketing and Public Relations Firm
Katherine and her team have created more than 100 campaigns that have increased revenue for clients. Miracle Resources has helped Fortune 500 companies, start-ups, colleges and hospitals. Katherine and Miracle Resources have won Distinguished Marketing Sales Awards from both the Cleveland & Akron organizations.
Miracle Resources is nationally recognized for a program that increases revenue and awareness.
Brand + Team = Revenue
This national training program uses certified trainers who cover every state to serve every team in America. More than 100,000 professionals have been trained to build and equip inquisitive people.
Communication Concierge
A national professional speaker, Katherine has given more than 1,000 speeches, including Keynotes, Commencement addresses and training sessions. Her life’s work is to help people and teams use communication and branding to build strong teams that increase revenue. She coaches people to find their voice and organize a powerful presentation. Katherine has helped CEOs, celebrities, and persons with severe anxiety and speech impediments. A member of the communication faculty at The University of Akron and Kent State University, she.was voted Best Speaker/ Facilitator for CBC Magazine. Katherine also has served as a spokeswoman for several brands.
Katherine has authored four books.
“Discovering Your Dawn” uses Katherine’s own life experience to create a highly relatable narrative that motivates readers to overcome their difficulties and achieve their true potential She speaks on this book in her presentation to colleges, called “Results, Relationships and Respect”.
“Marketing That Drives Revenue” helps professionals, entrepreneurs, and leaders increase revenue.
“Your Strategic Personal Brand…The Truth and the Lies” gives readers the tools to use their own Strategic Personal Branding to find their passion and purpose. This book is used in the Brand + Team = Revenue national training program, and at several career colleges.
“Inquisitive Culture” is the secret weapon to survive and change the workplace from a toxic environment to a culture of success and respect.
Happy October! For some people, this is a scary month. But for other people, every month is scary, because they are struggling in a toxic workplace.
Let’s look at what is Scary and the possible solutions:
Scary: Many companies don’t know what their culture is.
Solution: A company’s culture must be clear to all co-workers. When you interview with a company, ask, “What is the culture here?” The company responds, “We are like a family,” but is that really true?
The culture can be explained by sharing the activities, plans and resources that are in place to build the company culture. Use fun, interactive training, where our Miracle Resources Brand+ Team=Revenue trainers listen and observe. Everyone talks interactively in a fun session about what they want —and what they don’t want — the workplace to look like. Together, we create a plan of action that everyone participates in. The culture is built as a business strategy.
Scary: We’ve heard stories about people who cry on their way into work or cry on their way home from work. They are miserable. Their work impacts them physically and mentally. It doesn’t have to be that way!
Leaders who ignore these problems often see complaints and lawsuits. Bad Yelp reviews will arise!
Solution: Miracle’s Customer Service training program is fun. It provides interactive engagement that sets a plan of action in place. We create together. Instead of leadership saying, “This is our customer service policy”, frontline workers and employees at every level are involved in creating the policy.
Scary Question: When was the last time your team came together? The entire team?
When leadership, administrative professionals and salespeople each meet separately — that is not team building
Solution: Teams have to build a culture together. CEOs and leadership need resources to build the brand, team and revenue. Do interactive training on a different topic each month. Use exercises that help team members learn while having fun. Employees will feel like they are being heard – because they are!
Scary questions and stories we heard this month with the Miracle Resources solution
Scary: Disrespectful language among staff. Not listening to employees and dismissing their ideas, without taking them seriously.
Solution: Respectful communication training.
Scary: Persons who fight every idea you have.
Solution: A team workshop to create process around new ideas and their feasibility.
Scary: Unresolved issues leading to aggression and violence.
Solution: Boundaries, Success Coaching and Expert Help.
Scary: Co-workers who are not flexible and do not listen.
Solution: Training monthly and assessment.
Scary: Not asking team members and clients why they left the company/brand.
Solution: Use exit interviews and rebuild the client relationship.
Scary: No equality = suffering workers.
Solution: Not everyone wants fairness. Educate on fairness as a business strategy. Show the benefits for the company, shareholders, employees and customers.
Scary: Time at work means putdowns, sarcasm and questions like “You’re always so dressed up” and “Your earrings are too big”. At a potluck lunch, co-workers ask, “Did you buy it, or did you make it?” They comment on the item you made and how it was made incorrectly. You feel people talking behind your back.
Solution: Understand that these comments do not happen in front of the boss. Do not expect the victim to speak up and give the disrespect back to the violators. Employees should not be required to defend themselves in the workplace. Offer Respectful Communication training as a solution, plus Success Coaching for all employees to get to the core of why team members act out. Training to build an inquisitive culture helps team members learn each other’s unique talents. They do not feel jealous or intimidated, because the culture is built on valuing each team member. Team training allows members to share their assets and create a map of how to use those assets in a revenue stream. Team incentives are built on the success of each member, so members must work together. Members with issues are given Success Coaching. Behaviors improve or the member is put on a personal development plan.
What is your training plan for 2021? Miracle Resources can help!
Need a speaker, trainer or keynote? Miracle Resources has trainers who cover every state, so we can find the perfect person for your event.
Contact [email protected].
For a free needs assessment to determine your team’s training needs, e-mail Katherine Miracle at [email protected]
Katherine Miracle has dedicated her life to helping people and teams build strong brands and increase revenue.
An award-winning speaker and marketer, Katherine Miracle has traveled the country speaking and training more than 100,000 professionals. She is the CEO and founder of Miracle Resources — home to these three brands:
MR a Marketing and Public Relations Firm
Katherine and her team have created more than 100 campaigns that have increased revenue for clients. Miracle Resources has helped Fortune 500 companies, start-ups, colleges and hospitals. Katherine and Miracle Resources have won Distinguished Marketing Sales Awards from both the Cleveland & Akron organizations.
Miracle Resources is nationally recognized for a program that increases revenue and awareness.
Brand + Team = Revenue
This national training program uses certified trainers who cover every state to serve every team in America. More than 100,000 professionals have been trained to build and equip inquisitive people.
Communication Concierge
A national professional speaker, Katherine has given more than 1,000 speeches, including Keynotes, Commencement addresses and training sessions. Her life’s work is to help people and teams use communication and branding to build strong teams that increase revenue. She coaches people to find their voice and organize a powerful presentation. Katherine has helped CEOs, celebrities, and persons with severe anxiety and speech impediments. A member of the communication faculty at The University of Akron and Kent State University, she.was voted Best Speaker/ Facilitator for CBC Magazine. Katherine also has served as a spokeswoman for several brands.
Katherine has authored four books.
“Discovering Your Dawn” uses Katherine’s own life experience to create a highly relatable narrative that motivates readers to overcome their difficulties and achieve their true potential She speaks on this book in her presentation to colleges, called “Results, Relationships and Respect”.
“Marketing That Drives Revenue” helps professionals, entrepreneurs, and leaders increase revenue.
“Your Strategic Personal Brand…The Truth and the Lies” gives readers the tools to use their own Strategic Personal Branding to find their passion and purpose. This book is used in the Brand + Team = Revenue national training program, and at several career colleges.
“Inquisitive Culture” is the secret weapon to survive and change the workplace from a toxic environment to a culture of success and respect.
Please connect with her via email or Twitter.
